This article will cover how you can access Cambridge Go or HOTmaths from inside the ReadCloud app, and how to troubleshoot any access issues.
Accessing Cambridge Go or HOTmaths from inside ReadCloud
Please read "How do I access the Publisher's Interactive resources?" article for more information on Initial Setup and Activation, and how to save and edit your Cambridge credentials inside ReadCloud.
Setting up a Cambridge Go or HOTmaths Account
If you are getting an error message about incorrect or invalid username when accessing Cambridge Go or HOTmaths, please contact your school ReadCloud Administrator or your Booklist supplier in order to have a new account created for you.
Once you created your Cambridge Go or HOTmaths account, please update your password inside the ReadCloud app. For more information, please refer to "How to save and edit your login credential".
Resetting your Cambridge password
During the Back To School period, your school or bookseller would have set up an account and password so you can log in automatically when accessing Cambridge Go or HOTmaths from inside ReadCloud. Please speak to your school's ReadCloud Administrator or your Bookseller prior to resetting your password.
If it is necessary for you to reset your password, please refer to the following Cambridge help articles:
Once you reset your Cambridge Go or HOTmaths password, please update your password inside the ReadCloud app. For more information, please refer to "How to save and edit your login credential".
Missing resource on Cambridge Go
Once you successfully log into Cambridge Go from inside ReadCloud, you should see your resources on the Cambridge Go bookshelf.
If you are missing any resources, there are a number of options:
- If the resources are purchased by your school, please contact your school ReadCloud Administrator.
- If the resource is on the Booklist for parents to purchase, please contact your Booklist supplier (ie. Bookseller) and purchase the required resource. Your Bookseller will activate your Cambridge Go account and activate the digital access for the purchased textbook.
- If you are using a secondhand textbook, please contact your Booklist supplier to purchase a 'Reactivation' code and follow the instruction below.
If you are missing your Cambridge teacher's resource, please contact your school's ReadCloud Administrator or email email@example.com with all the relevant information.
To activate a Reactivation Code for secondhand textbook
If you are using a secondhand textbook and have purchased a Reactivation code from your Bookseller, log in to Cambridge Go from inside ReadCloud. Once logged in, select 'Resources' on the top left menu and select "Add e-Book" on the top right corner as shown below.
In order to activate your Cambridge GO Reactivation code, you need to first validate your physical textbook. Locate your textbook digital access code on the inside cover of your secondhand textbook. Enter this 16-character code in the input below (NOT the Reactivation Code from your Bookseller).
Then, you will be prompted to input the 16-character Reactivation Code supplied to you by your Bookseller. This will activate your Cambridge GO digital resource.
View your resources
If the Reactivation code is valid, you should see the title sitting on the “RESOURCES” page, ready to be accessed.
For more info on your Cambridge digital resources, please visit the Cambridge Go Support Page.